Notice: Due to the extensive labor and
skill involved in laptop repair it is necessary
to charge an additional fee to service call, for
rates stated above.
All hourly rates reflect a 1 hour minimum.
Travel to service calls via toll roads will be
added to travel time.
Service call rates are for servicing to Desktop
computers and peripherals, additional electronic
devices may inccur different rates based on
labor and skill involved.
*Prices do not reflect
price of parts
Gift Certificates Valid
one per customer
Additional
Conditions and Terms May Apply.
OUR COMPETITIVE
SERVICE PLANS
Service Plan
Cost Bases
BRONZE
15 Hours onsite support plan allowance:
$825
30 Hours onsite support plan allowance:
$1550 ( Savings of $100)
*No additional charge for labor until
allowance expires
SILVER
1 Year onsite support plan:
$2950
2 Year onsite support plan:
$5500 (Savings of $400)
*Covers labor and travel time only
GOLD
1 Year Full Service Labor and Hardware Coverage:
$9999-$16500 (varies)
*Includes 2 Emergency Calls, up to $5000 in
hardware
PLATINUM
1 Year Full Service 24/7 Labor and Hardware
Coverage:
$13999-$24999 (varies)
* Includes 10 Emergency Calls, up to $7000 in
hardware
Bronze plan Covers Labor until Support Allowance
is expired. No hardware coverage.
Silver plan covers labor and travel time only, 1
year plan has a maximum of 50 hours, 2 year
plan has a maximum of 110 hours. No hardware
coverage.
Gold plan covers 1 Year of labor and hardware
costs valued less than $1000, items valued
$1001-$3000 there is a $300 deductable, $3001-
$5000 there is a $900 deductable, $5000 is
maximum Gold hardware coverage.
Platinum plan covers 1 year of labor and
hardware costs valued less than $2000, items
valued $2001-$5000 there is a $600 deductable,
items valued $5001-$7000 there is a $1400
deductable, maximum Platinum hardware coverage
is $7000.
Hardware and parts are subject availability and
conditions. Coverage plans not available to all
areas, additional fees or costs may apply. There
are no refunds on service plans. Labor will be
performed by a qualify technician by
TCsupport.net. Data cable installation is not
covered under service plans. New computer
builds or installation is not covered under
these plans, only original hardware cataloged
into the coverage plan will be serviced under
the plan. Additional hardware coverage may
incur an increase in plan cost. By selecting a
coverage plan you and who you represent take
full responsibility for your actions and agree
with these terms. Items damaged from improper
usage or vandalism are subject to evaluation in
which case they may not be covered for repair.
Purposeful damage caused will not be covered.
Accidental damaged from normal usage is subject
to evaluation for coverage. Only hardware items
with a life span shorter than 5 years will be
covered. Not responsible for damages, injury,
lost data or monetary loses.
