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Type of Service

Consultations:

  $15 - $145 (varies)

Data Back Up:

  $14 a CD or $19.50 a DVD

PC Tune Up/Cleaning:

  $25

Web Design:

  See Web Design Page for more Info

*Prices do not reflect price of parts

Type of Service

Support via Phone:

  $25 an hour

Remote Assistance via Internet:

  $30 an hour

On Site Service Call:

  $65 an hour, plus travel time.

Pickup/Return Service:

  $45 an hour, plus travel time.

Laptop/Notebook Servicing:

  $45 an hour plus service call fee

(DSL,CABLE) Network Configuration:

  $45 - $75 an hour plus parts

Wireless Networking Configuration:

  $45 - $55 an hour plus parts

Phone and/or Data Cable Installation:

  $65 - $85 an hour plus parts

Notice:  Due to the extensive labor and skill involved in laptop repair it is necessary to charge an additional fee to service call, for rates stated above.

All hourly rates reflect a 1 hour minimum. 

Travel to service calls via toll roads will be added to travel time.

Service call rates are for servicing to Desktop computers and peripherals, additional electronic devices may inccur different rates based on labor and skill involved.

*Prices do not reflect price of parts

Gift Certificates Valid one per customer

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30 DAY LIMITED WARRANTY( NOT APPLICABLE TO HOURLY RATES): If any problem occurs during a 30 day period after servicing was completed to either software or hardware, it will be repaired free of charge excluding costs of parts and/or software needed for a repair. This warranty is void if Third Party software not licensed by Microsoft(tm) or direct manufacture is installed, or illegally licensed software is installed, as well as any hardware not under original warranty. Anyone who has done servicing to the machine during the 30 day period and is not a licensed certified technician automatically voids the warranty. In the case of a non-certified person(s) making upgrades or repairs to the machine, a  charge for an evaluation fee for checking for or finding errors or improperly functioning components on the system-- the fee will be automatically waived if you, the end-user patron decides to have servicing done to the machine. TC Support Services reserves the right of refusal of any customer for any reason unless monetary value has already been exchanged, TC Support also reserves the right to sell off or sell back any computer components/software or computers left in our possession for more than 90 DAYS without the express notice or contact of a customer for services to a machine. As a technician it is not reasonable nor warranted to purchase computer parts and/or software ourselves without the customer paying us to do so, the customer is required to either buy parts and/or software themselves or pay the amount for parts up front to the technician, and then the rest of the due fees when receiving the computer after all services have been completed. TC Support is not responsible for lost data, monetary value in goods, nor responsible for any damages after receiving a computer back.