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We Accept Personal Check, Cash, Money Order,
PayPal or
Credit Card
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TC Support
Services © 2008
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Printer Friendly Version |
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OUR COMPETITIVE
FLAT RATES |
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Type of Service |
Price per Service |
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Data Back
Up: |
$14
a CD or
$19.50 a DVD |
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PC Tune
Up/Cleaning: |
$25 |
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Web Design: |
See Web
Design Page for more Info |
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*Prices do not reflect
price of parts
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OUR COMPETITIVE
HOURLY RATES |
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Type of Service |
Price per Hour
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Support via
Phone: |
$25
an hour |
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Remote
Assistance via Internet: |
$30
an hour |
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24/7 Emergency Tech Support:
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$95 an
hour, plus travel time.
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On Site
Service Call: |
$75
an hour, plus travel time. |
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Pickup/Return Service: |
$55
an hour, plus travel time. |
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Laptop/Notebook Servicing: |
$110
an hour |
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(DSL,CABLE) Network
Configuration: |
$75 - $95
an hour plus parts |
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Wireless
Networking
Configuration: |
$75 - $85
an hour plus parts |
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Phone
and/or Data Cable
Installation: |
$75 - $95 an hour
plus parts |
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Consultations: |
$65 - $225
(varies) hourly |
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Notice: Due to the extensive labor
and skill involved in laptop repair it
is necessary to charge an additional fee
to service call, for rates stated above.
All hourly rates reflect a 1 hour
minimum.
Travel to service calls via toll roads
will be added to travel time.
Service call rates are for servicing to
Desktop computers and peripherals,
additional electronic devices may inccur
different rates based on labor and skill
involved.
*Prices do not reflect
price of parts
Gift
Certificates Valid one per customer |
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Printer Friendly Version |
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Additional Conditions and Terms May Apply. |
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OUR COMPETITIVE
SERVICE
PLANS |
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Service Plan |
Cost Bases
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BRONZE |
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15 Hours onsite support plan allowance: |
$825 |
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30 Hours onsite support plan allowance: |
$1550 ( Savings of
$100) |
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*No additional charge for labor until
allowance expires |
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SILVER |
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1 Year onsite support plan: |
$2950 |
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2 Year onsite support plan: |
$5500 (Savings of
$400) |
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*Covers labor and travel time only |
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GOLD |
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1 Year Full Service Labor and Hardware
Coverage: |
$9999-$16500 (varies) |
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*Includes 2 Emergency Calls, up to $5000
in hardware |
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PLATINUM |
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1 Year Full Service 24/7 Labor and
Hardware Coverage: |
$13999-$24999 (varies) |
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* Includes 10 Emergency Calls, up to
$7000 in hardware |
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Bronze
plan Covers Labor until
Support Allowance is expired. No
hardware coverage.
Silver plan
covers labor and travel time only,
1 year plan
has a
maximum of 50 hours,
2 year plan
has a maximum of
110 hours. No
hardware coverage.
Gold plan covers 1 Year of labor
and hardware costs
valued less than $1000, items
valued $1001-$3000 there is a $300
deductable, $3001- $5000 there is a $900
deductable, $5000 is maximum Gold
hardware coverage.
Platinum plan covers 1 year of
labor and hardware
costs valued less than $2000,
items valued $2001-$5000 there is a $600
deductable, items valued $5001-$7000
there is a $1400 deductable, maximum
Platinum hardware coverage is $7000.
Hardware and parts
are subject availability and conditions.
Coverage plans not available to all
areas, additional fees or costs may
apply. There are no refunds on service
plans. Labor will be performed by a
qualify technician by TCsupport.net.
Data cable installation is not covered
under service plans. New computer
builds or installation is not covered
under these plans, only original
hardware cataloged into the coverage
plan will be serviced under the plan. Additional
hardware coverage may incur an increase
in plan cost. By selecting a
coverage plan you and who you represent
take full responsibility for your
actions and agree with these terms.
Items damaged from improper usage or
vandalism are subject to evaluation in
which case they may not be covered for
repair. Purposeful damage caused
will not be covered. Accidental
damaged from normal usage is subject to
evaluation for coverage. Only hardware
items with a life span shorter than 5
years will be covered. Not responsible for
damages, injury, lost data or monetary
loses. |
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