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90 DAY
LIMITED PRODUCT WARRANTY (STANDARD)
TC Support Services warrants this product to
be free of defects in workmanship and
material under normal use and conditions for
period of 90 days from the date of original
purchase.
IN
WARRANTY PROCEDURE
Should service be required during the
warranty period, TC Support Services will
repair or, at it's discretion replace this
product, without charge except for a fee for
handling, packing, return postage and
insurance if necessary), subject to
verification of the defect or malfunction,
upon delivery of this product to
TCSUPPORT.NET listed below with proof of
date of purchase. Pack the unit in a
well-padded heavy corrugated box.
Enclose a copy of your sales receipt, credit
card statement or other proof of date of
purchase, along with your name, address, and
phone number and a description of the
problem.
Enclose a check or money order for the cost
of shipping payable to TC Support Services
Note: This warranty is valid only if the
product is used for the purpose for which it
was designed. It does not apply to:
Damage or loss caused by negligence, misuse,
accident, improper installation or
operation.
A defect that has been caused by
modification or repair other than through TC
Support Services
Servicing by a non authorized party or
non-certified technician.
Any liability for incidental or
consequential damages.
The Warranty is valid only in the United
States of America for the original end-user.
This warranty may not cover the cost of
travel to onsite location if distance is
greater then 30 miles.
OUT OF
WARRANTY PROCEDURE
If the item is out of the warranty period or
if you do not have proof of purchase date,
then TC Support Services will perform normal
servicing and standard rates apply.
Follow the shipping / packing instructions
listed under the "In-Warranty Procedure"
section of the 90 Day Warranty. If you have
any questions, contact the technical service
department by phone at (415) 730-3414 or by
email at warranty@tcsupport.net . |
