90 DAY LIMITED PRODUCT WARRANTY (STANDARD)

TC Support Services warrants this product to be free of defects in workmanship and material under normal use and conditions for period of 90 days from the date of original purchase.

IN WARRANTY PROCEDURE

Should service be required during the warranty period, TC Support Services will repair or, at it's discretion replace this product, without charge except for a fee for handling, packing, return postage and insurance if necessary), subject to verification of the defect or malfunction, upon delivery of this product to TCSUPPORT.NET listed below with proof of date of purchase. Pack the unit in a well-padded heavy corrugated box.

Enclose a copy of your sales receipt, credit card statement or other proof of date of purchase, along with your name, address, and phone number and a description of the problem.  

Enclose a check or money order for the cost of shipping payable to TC Support Services

Note: This warranty is valid only if the product is used for the purpose for which it was designed. It does not apply to:  

Damage or loss caused by negligence, misuse, accident, improper installation or operation.

A defect that has been caused by modification or repair other than through TC Support Services

Servicing by a non authorized party or non-certified technician.

Any liability for incidental or consequential damages.

The Warranty is valid only in the United States of America for the original end-user.

This warranty may not cover the cost of travel to onsite location if distance is greater then 30 miles. 

OUT OF WARRANTY PROCEDURE

If the item is out of the warranty period or if you do not have proof of purchase date, then TC Support Services will perform normal servicing and standard rates apply.

Follow the shipping / packing instructions listed under the "In-Warranty Procedure" section of the 90 Day Warranty. If you have any questions, contact the technical service department by phone at (415) 730-3414 or by email at warranty@tcsupport.net .